FRONT DESK TEAM

Based in our main reception at Niseko Landmark View, you will work as part of a large team to prepare and perform check-ins and check-outs, answer any questions and ensure our guest's holiday run as smoothly as possible. Front Desk staff are often the first and last faces the guests will see in Hirafu, making this role important in representing our company's beliefs.

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HOUSEKEEPING+ ALPHA

You will work as a part of a team responsible for the cleaning of our units, before guest arrivals and during their stay.

The housekeeping team is made up of predominantly Japanese staff, so be ready to work alongside local and seasonal employees. Housekeeping can be intense and physically demanding, however the team has more days off than other seasonal staff, resulting in more time available to ride on the mountain.

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CONCIERGE TEAM

Based in one of our premium accommodations, you will be in contact with our higher end guests. Compared to a 'regular' front desk job, the Concierge position requires you to drive guests to and from various activities, including the lifts, lessons and restaurant bookings. Be prepared to work closer with the guests, and also assist with a higher volume of additional bookings and requests.

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SEASONAL SUPERVISOR

Part of the regular Front Desk team, you would act as an intermediary between the other seasonal staff and the full-time managers. You will be required to have a great understanding regarding the operations of all properties. This means you will arrive earlier than other seasonal staff and be in charge of extra administrative processes e.g. emails, feedback and ordering of required materials.

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GUEST SERVICES TEAM

Part of the regular Front Desk team as well as the Guest Services team, you will work to support the reservations team when needed. This means that you will receive extra training in order to book services like ski lessons, airport transfers and book restaurants for guests yet to arrive in resort. Based both at the main office and the front desk you will be flexible, motivated and confident in your computer skills.

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GUEST SUPPORT TEAM

Your job will include making sure the apartments are up to the standards that our guests expect upon check-in, checking the appliances inside the apartments work perfectly, as well as some time with the main reception team to help answer guests questions concerning appliances in the rooms. You will work closely with the front desk, maintenance and housekeeping teams.

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SHUTTLE BUS DRIVER

We aim to provide shuttle bus driving service to guests in various locations throughout Hirafu. The drivers are responsible for keeping the vehicle clean and in working order and for pick-up of guests when required.

To apply to this job you will need to have a valid bus driving license in Japan - this means either a Japanese "Chugata" license, or an international driving permit with a "D" stamp.

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