Updated: Apr 28, 2020
This is the biggest team we will be hiring for in winter 2020-21.
This front facing job involves extensive contact with guests and requires an outgoing personality and a strong will to share your passion for the snow and the resort!
Front Desk staff are required to drive guests around the resort when necessary, especially going to pick-up guests from the bus station or driving them back to the bus station. As a result, a driving license is mandatory to work on this team! And don't worry too much about driving on snowy roads - around Niseko it is less difficult than it seems.
Furthermore our front desk staff are the interface between our guests and the property.
Welcoming the guests into our properties
Explaining how appliances in the unit work, e.g. television, dishwasher, coffeemaker or washing machine ...
Making recommendations, e.g. the best Japanese restaurant in Hirafu, the rental shop closest to the Hanazono lifts, the best part of the mountain for beginners, kids, powder hunters ...
Saying farewell to the guests when they are leaving town, collecting any payment due and a whole host of other duties.
If you think this sounds like something you could not only handle, but excel at, hit the apply button!