About the "concierge" seasonal job in Vacation Niseko

There is a very subtle difference between the concierge and front desk jobs

Other companies can use this terminology interchangeably. We define the concierge job as a luxury front desk position.

Overall, the objectives of the jobs are the same. However, a concierge is responsible for fewer guests and as a result, aims to be more attentive to the needs of the guests. A great deal of the time of the concierge is spent driving guests to and from the slopes.

For example, LOFT Staff are responsible for four apartments, so a maximum of 25 guests - and in ASPECT the concierge team is responsible for a maximum of 60 guests.

The concierge manages the check-ins and check-outs and drives the guests around the village during their stay.

As you will see the same guests everyday and often, you will influence the quality of their stay significantly.

A LOFT or Aspect concierge will be:

• ready to spend a considerable amount of time behind the wheel, snow or shine.

• motivated to present a professional appearance at all times.

• energetic, sociable and able to build a rapport with guests, without being intrusive or loud.

• capable of absorbing a lot of information in a short amount of time. For example, navigating the in's and out's of the Hirafu restaurant scene in order to make spot on recommendations for prestige guests.

Our ideal candidate:

• is enthusiastic, dynamic, reliable, outgoing

• has hospitality experience in luxury properties or other ski resorts

• has travel experience in several regions of the world and open to other cultures

• has some Japanese proficiency though is not mandatory

• has a valid international driving license, experience driving in snowy conditions

• has a willingness engage with and drive guests around the village throughout the day

Working period:

• Beginning of December until end of March (Full season)

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