What is a "seasonal supervisor" job at Vacation Niseko?
April 21, 2018
Seasonal staff in Vacation Niseko is working from different locations - and the full-time staff cannot be in all those locations every day of the week.
So we are looking for "seasonal supervisors", i.e. seasonal staff who are ready to arrive earlier in Niseko, get a longer training - and during the season act as intermediary between the full-time staff and the seasonals if required.
Seasonal supervisors would first and foremost be Front Desk Officer (See corresponding blog post) responsible for making sure that the guests have a great experience during their stay. However, we expect seasonal supervisors to have a deeper understanding of the systems and procedures. As a result they would be more involved in the daily operations.
Seasonal supervisors would participate in the training of other seasonal staff when they arrive in December.
Seasonal supervisors would act as a reference for other seasonal staff when the full-time staff would be away.
Seasonal supervisors would monitor and report the overall quality of customer service provided by all staff.
Seasonal supervisors would order various supplies (e.g. pastry deliveries, ethanol stocks) according to the previously agreed delivery schedule.
Seasonal supervisors may correspond to a subset of guests directly by e-mail
Seasonal supervisors ideal profile:
Enthusiastic, Dynamic, Reliable, Team Player, Leadership
Minimum 2 seasons experience in hospitality in luxury properties or other ski resorts
Experience in a supervisory / manager position in hospitality - references required upon application
Having travelled in several regions of the world, open to other cultures
Some Japanese proficiency is definitely a plus
Valid International Driving license required, experience on driving on snow a plus
beginning or middle of November 2018 until end of March 2019 (Full season)